Q: Are you a factory ?

A: We are a factory .

 

Q: Can you make customized items?

A: Yes, we provide custom service

 

Q: Can I get samples first of my own design, and then start the order?

A: Yes, of course. We charge you mould fees and will send real samples for your checking with shipping fee on your side.

After your confirmation, then will start the order.

 

Q: Should I need to pay the mold cost again when we reorder next time?

A: No, you do not need to pay for the mold again, it will be used for a long time.

 

Q: How many days needed for production?

A: Normally 3-5 days for ODM design, and 15 days for OEM design and according to your quantity.

 

Q: What’s the shipping method?

A: Normally use international express as DHL, TNT, FedEx, UPS, etc.

Can also arrange according to your needs.